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At PremiumDrivers, we understand that plans can change unexpectedly. Our cancellation policy is designed to be fair and flexible while ensuring efficient use of our drivers and vehicles.ll to book a chauffeur-driven luxury limousine, kindly let us know as soon as possible. Cancellations made within 48 hours before the scheduled service are subject to a cancellation fee of 70% of the total cost of the reservation. This fee helps us cover the costs associated with booking a vehicle and a professional chauffeur for your service.
If you cancel more than 48 hours in advance, no cancellation fee will be charged and we will provide a full refund of any prepaid amounts. Thank you for understanding that cancellations made on short notice may result in loss of service to other customers.
To cancel your reservation, please contact our customer service department via email or phone with the details of your reservation. We will promptly process your cancellation request and provide any necessary assistance or information.
Please note that any changes or modifications to the original reservation, such as changes to the pickup location, changes to the duration of service, or changes to the type of vehicle, may be considered cancellations and are subject to the applicable cancellation policy. We recommend contacting our customer service team to discuss any changes you may need to make to your reservation.
We strive to provide exceptional service and understand that unforeseen circumstances may arise. In cases where events beyond your control, such as flight cancellations or severe weather conditions, prevent you from using our services, we will work with you to reschedule your reservation or refund you, subject to our discretion.
Yes, our services are prepared to handle larger groups and events. We understand that conferences, corporate meetings and special occasions often require reliable transportation for large numbers of participants. That’s why we offer a range of vehicles that can accommodate different group sizes. Our fleet includes spacious limousines, VANs, vans, buses and coaches, so all passengers can travel in comfort and style.
Whether you have a small group of colleagues at a conference or a large wedding party, we have the perfect vehicle to meet your needs. Our professional chauffeurs are experienced in handling group transportation and will ensure that everyone has a smooth and enjoyable trip. With ample seating, luxurious interiors and modern amenities, our vehicles provide passengers with a comfortable environment to relax or conduct business while traveling.
When it comes to events, we understand the importance of punctuality and efficient logistics. Our drivers are trained to handle large-scale events and will work closely with event organizers to ensure smooth arrivals and departures. If necessary, we can provide multiple vehicles, ensuring efficient and timely transportation for all participants.
To accommodate larger groups, we recommend booking in advance to ensure the availability of the desired vehicle. This will also allow us to tailor our services to your specific requirements, providing a personalized and seamless experience for you and your guests.
For pricing and further details on our services for larger groups and events, please contact our customer service team. They will be happy to help you and provide you with a customized quote based on your specific needs.